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Unused Tickets: Don't Leave Money on the Table


Have you ever had to cancel a nonrefundable airline ticket?  Are you aware that unless you use that ticket within a year, that money is lost? Did you know that any cancelled ticket booked with Covington is tracked, and every attempt is made to utilize that ticket towards future travel?

When an airline reservation is cancelled with Covington, any unused nonrefundable ticket is added to your profile for use toward future travel.  Whether contacting our expert travel advisors or using one of our online booking tools, you will be reminded of the credit that you have available towards a new ticket with that particular airline.  

If you book through commercial online websites or direct with airlines, you must keep track of your own unused tickets because airlines will not do so for you. When you book with Covington, we are looking out for you and your money.

Covington’s sophisticated reporting system identifies and tracks those unused segments for you. Covington provides complimentary monthly reports to managed corporate accounts that detail any outstanding unused tickets, the value of these tickets, and the expiration date. For the first six months of this year, Covington identified more than a half million dollars of unused tickets—that could have been left on the table.

If ever there were a time to save on travel, it is now, and we stand ready to lend you a helping hand with our unused, non-refundable ticket tracking system.

Contact us with any questions or call us at 804-747-7077.