Testimonial
"The feeling of "Family" that exists between Covington Travel associates and their clients is most exceptional and exemplary. I am sure that all of you take pride in that feeling!"
Bob Dye, Transient Sales Manager, Washington Plaza Hotel
Upgrade Your Travel Management Experience!
Our Account Managers work with your entire team to help you manage compliance and your travel budget, while offering a seamless and positive approach to category management. Let us show you why we are different!
Upgrade to a Strategic Partnership
Covington Account Managers will work with your company to maximize your negotiated programs, determine Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to develop a partnership that assists you in meeting all of your travel goals.
Account Management
Maximize the value of your travel program with the expertise of a Covington account manager. At Covington, upgrading the travel experience goes beyond making flights and hotel stays more pleasant. We work closely with all members of your team to stretch your travel budget and achieve a seamless, positive experience all around.
Our account management team helps enhance your program's performance in a variety of valuable ways:
- Assisting with supplier negotiations and RFPs
- Recommending and setting up appropriate online tools
- Providing comprehensive reporting and benchmarking
- Creating travel program seminars and training
- Conducting quarterly or annual reviews
- Resolving client service and reservation issues
Your Covington account manager assists you with developing or updating an effective travel policy, and implementing it through full-service and online booking tools.
Covington's experienced team is well versed in all aspects of travel program management, and we're available to advise you regarding any facet of your unique program.
Contact our Business Travel Services team or call us at 800-922-9238, 804-747-7077.