Covington Provided Excellent Customer Service and Extra Savings
"I wanted to pass along my appreciation for this extra assistance from our Travel team.
I had change of schedule on July 23rd trip to Mt Storm that required driving a rental car from Clarksburg back to the Richmond airport. Though I asked, neither car rental location was able to waive the drop-off fee.
When Chris Taylor, travel advisor at Covington was booking my Aug 14 trip to Storm - also requiring one-way rental - she mentioned the car rental company had eliminated drop-off fees in most cases.
I explained the situation from July and she was successful in persuading the car rental company to credit the drop fee, saving Dominion over $150."
Ellen Pleasants, Dominion
"The feeling of "Family" that exists between Covington Travel associates and their clients is most exceptional and exemplary. I am sure that all of you take pride in that feeling!"
Bob Dye, Transient Sales Manager, Washington Plaza Hotel
Business Travel Services
4401 Dominion Boulevard
Glen Allen, VA 23060-3322
Toll Free: 800-922-9238
Main Fax: 804-273-0009
General E-mail: firstname.lastname@example.org
Vice President Business Development
Director of Business Travel Services