Global toll-free 24/7 service
No matter where you are, we’re simply a phone call away. We maintain after-hours service centers, so even if your travel plans are disrupted, our service to you won’t be.

Customized service configurations
We customize service configurations as part of our 360° Approach to your travel management needs. Whether it’s a team of travel counselors at our offices, dedicated staff onsite at your location, an online solution, or a combination of all three, you receive the service that best supports and complements every nuance of your travel program.

Online booking tool help desk
Our fast and efficient air, hotel and car online booking system saves you time and money. We understand the needs of our clients, including those who prefer to do their travel planning and booking online. For "self-service" travelers, we offer our web-based self-booking system. But, unlike other Internet resources where you wonder who to contact if you need help, it's comforting to know our dedicated team is a phone call or e-mail away.

Additionally, your corporate travel policy parameters are built into the system to give your travelers access to negotiated air, car and hotel discounts. Each online reservation goes through our quality assurance system, and a professional travel counselor reviews it for completeness and cost-saving opportunities.

Extensive travel reporting
One of the many benefits of consolidating your travel program with us is the timely, accurate reporting of travel expenditures, so you can monitor your travel budget. Our flexible reporting system can support multiple levels of customization, so the key people in your organization get information pertaining to their areas of responsibility. However, we provide more than numbers and graphs; we help you analyze the data to assist you in making decisions regarding your travel program, whether it’s adjusting corporate travel policies or negotiating with travel suppliers. To view a small sample of our corporate reports, click here.

Travel guides
We provide travelers with complimentary, in-depth travel guide information on destination cities and countries.

Electronic newsletter
Keep up to date on the latest travel industry developments with our monthly electronic newsletter, The Covington eFlyer.

Travel à La Carte
Travel à la Carte is a fun-filled mini travel show full of exciting vacation ideas, from exotic walking and biking trips to exciting cruises, and everything in-between. If you are planning an employee appreciation day, a vendor fair, or simply want to show your employees another benefit of working at your company, think of us and Travel à la Carte. Employees enjoy talking with travel experts in a relaxed, pressure-free setting.

Please contact our Corporate Services Department today at 804-747-7077 or services@covtrav.com to experience the value our travel management expertise can bring to your organization.