The Value Proposition
One of the most essential business concepts is the value proposition. The value proposition is simply the answer to the question “What am I getting for my money?”
When Covington clients purchase travel from us, they can rest assured that we work on their behalf to ensure the best trip possible. The internet is a powerful tool, and travelers of all ages and budgets have the ability to research destinations and prices for air, car and hotel reservations. But how do they take the overwhelming amount of information available and make sense of it? How do they know which questions to ask? A professional Covington travel advisor specializes in guiding the traveler through the entire travel planning process while answering any questions or concerns a traveler may have.
While technology makes our lives easier in many ways, there is one thing it cannot provide: the human touch. Most consumers still want a seasoned professional to provide them with guidance and expertise, even if they have completed some research on their own. Our travel advisors participate in ongoing educational classes, they keep abreast of the latest technology, visit the destinations we sell and specialize in booking your travel within set budgetary parameters.
We can’t always tell you if a flight will be on time; however, we are here to assist with rebooking when delays occur. If a corporate preferred hotel is oversold and the hotel walks a guest, Covington’s team provides assistance when it is needed the most. We provide the human touch that even the most robust and comprehensive technology cannot do.
Covington professional travel advisors work on your behalf to do the following:
• Save money
•   Save time
•   Refine the information overload
•   Ensure TSA and other requirements are reviewed
•   Make recommendations for additional services that will enhance the trip
•   Convey cancellation policies
•   Make certain your trip is in compliance with your corporate travel policy
•   Stay abreast of current trends
•   Assist with problem resolution
And THAT is value!
Contact us with any questions or call us at 804-747-7077
