Covington Provided Excellent Customer Service and Extra Savings

I wanted to pass along my appreciation for this extra assistance from our Travel team.
I had changed my scheduled trip to Mt Storm that required driving a rental car from Clarksburg back to the Richmond airport. Even though I asked, neither car rental location was able to waive the drop-off fee.

When Covington’s Chris Taylor was booking my trip to Mt. Storm, she mentioned that the car rental company had eliminated drop-off fees in most cases. I explained the situation from July and she was successful in persuading the car rental company to credit the drop fee, saving Dominion over $150.”

Thanks,