Your personalized travel experience with Covington starts with custom plans for your business. Some travelers prefer to see what’s out there and choose for themselves. Others want to leave it to a specialist who knows their travel preferences. At Covington, we understand that you need choices and flexibility. That’s why we offer a variety of planning options that allow you to take advantage of our quality controls and adhere to your company’s requirements.
Full-Service or Online Reservations
With our team of travel experts, Covington provides full-service travel management support 24/7.Â Many of our business clients receive support through a call-center approach.Â For larger customers, we have dedicated teams based at Covington or on-site travel department.
Based on your company’s culture, we analyze your needs and determine the most appropriate travel solutions for your situation. Whatever travel choices you select,Â you are supported by our team of travel experts.
For those who prefer to book their own travel, Covington provides access to two web-based tools. Each one allows users to research and book reservations 24/7 via a secure, dedicated business site that has been configured with your company’s travel policies.
ConcurÂ®â€”In addition to air, car and hotel, ConcurÂ® users can also reserve airport parking, dining and entertainment. ConcurÂ® also provides an expense reporting tool.
Get the best fares and seats, and satisfy your travel policies.
In order to secure the best fares, our comprehensive pricing and shopping systems are populated with real-time data from over 450 airlines.Â We also integrate rules validation, guaranteed fares and negotiated fares from multiple content providers so you can book with confidence.
The following systems are used to secure the best fares and seats available:
- Fare Checkerâ€”This automated program reviews reservations to ensure that they are booked at the lowest applicable rates. Plus – we continually watch for lower fares.
- Seat Checkerâ€”Powerful logic helps secure preferred seating based on up-to-date seat maps.
- Reservation Rulesâ€”Our systems allow us to ensure adherence to your company’s travel policies.
- Hotels and Car Rentalsâ€”Arranging hotel and car rental reservations is an integral part of our service. There is no fee for making those arrangements.
Call our Account Management team at 804-747-7077 or complete the short form below so we can better assist you.