Doug Floyd assisted us on our Royal Clipper cruise starting in Venice, Italy. Doug handled our initial bookings, airline tickets, hotel stays in Venice and Rome, as well as transportation in between plus a fabulous golf cart tour with a terrific guide in Rome. The cruise was great as were the hotels that Doug booked for us. The transportation Doug arranged was excellent, on time with professional drivers. We were very grateful to Doug for his assistance in making this trip truly memorable for all in our group of 6. Doug is a real pro and we hope to use his services again for future travels. We would not hesitate to recommend him as an outstanding travel advisor and agent.