I wanted to express gratitude for the service provided to me by your employee Brenda Martin. This my third time dealing with Brenda and she is simply the best at what she does. She exemplifies my three C’s in customer service: Conversant, Compassionate, and Commitment. Conversant, because she understands her job and performs it with […]
Sharon & Robbie Stubbs
This was our second trip to Sandals Negril thanks to Jean from Covington! We both had a fabulous time. We have been to other Sandals but chose to go back to Negril for the beach and most of the restaurants are right on the water! We had a wonderful view from the balcony of our room! […]
Lora Conrad, Dynamic Aviation
Gratitude for our Travel Advisor! I would like to express my sincere gratitude to our Travel Advisor, Donna Loftus at Covington Travel. Having been in my position for two years, I was spending a lot of unproductive time on the phone (and on hold) with a different organization which is why we decided to try […]
Vicky Lewkow
Cindi…After many years of fine travel service, I feel the need to write a special acknowledgment to you and the Covington staff for your work during the recent coronavirus pandemic. As you know, I was really concerned over losing a considerable amount of money in cancellation fees for cruise and airline tickets. Thanks to Covington’s […]
Ann
Hi Pat – A quick note to let you know we did return… and to thank you for your help with planning a fantastic trip! The scenery was breathtaking, the hotels were gorgeous, and the Rocky Mountaineer staff were by far the best! Fairmont Banff Springs Hotel can be seen in our photo.
Tracy Shackleford
Rosemary has planned our corporate trips for about a decade and she leaves nothing to chance. She is organized and communicates well and is a godsend for our groups that range from 20 – 35, depending on the year. We could not do this without her. I know she plans many of the personal trips […]
